Privacy Policy

Effective Date: 1st September 2025

Nuri (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and store your information when you use our website and purchase our products.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

 

1. Information We Collect

When you use our website or purchase from us, we may collect the following information:

• Your name and contact details (email, phone number).
  
• Billing address and delivery address.
• Payment details (used only for processing payments).
• Records of your purchases and warranty information.
  
  

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Provide customer service and warranty support.
• Communicate with you about your purchases.
• Send you marketing communications, promotions, or updates (you may opt out at any time).
  
  

3. Sharing Your Information

We only share your personal information when necessary to provide our services, including:

• With trusted delivery companies to deliver your order.
• With secure payment processors to handle transactions.
• With marketing and service providers who help us communicate with you.
  
  

We do not sell or rent your personal information to third parties.

4. Marketing & Your Choices

If you’ve agreed to receive marketing messages, we may contact you about new products, promotions, or updates. You can opt out at any time by following the unsubscribe instructions in our emails or by contacting us directly.

5. Data Retention

We keep your personal information for up to 5 years, to match the warranty period on our products and to comply with our business record-keeping obligations. After this period, your information will be securely deleted or anonymised.

6. Security

We take reasonable steps to protect your information from misuse, loss, or unauthorised access. However, no method of transmission over the internet is completely secure.

7. Access & Correction

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate. Please contact us using the details below.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Nuri
516 Nurigong Street, South Albury NSW, Australia
Email: hey@buildwithnuri.com.au
Phone: 0260 42 48 99